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The useful details

Policies & terms.

Ordering, delivery, returns, privacy, account information, and the terms for shopping with retro_fcb—all in one place.

01

Ordering Information

Choose a jersey, size and quantity, then click Buy Now button to continue with the payment at checkout.

02

Shipping Information

After your payment is completed, your order will first appear as Pending while it is reviewed. Once approved, the order status will change to Approved and it will be prepared for shipment.

When your order ships, the status will change to Shipped. The carrier name, tracking number, tracking link, and available estimated delivery details will be added to your customer account so you can follow the shipment. Tracking updates may take up to 24–48 hours to appear after the carrier receives the package.

Delivery dates are estimates and may change because of carrier delays, weather, holidays, or an incorrect or incomplete address. If an order is marked Shipped and tracking is not available after 48 hours, or if you need help with delivery, contact support and include your order number.

03

Return Policy

Return eligibility, timeframes, and condition requirements will be published here by the store owner.

04

Exchange Policy

Exchange availability depends on stock and item condition. Contact the shop before returning an item.

05

Damaged-product Policy

If your package or item arrives damaged, contact support as soon as possible so we can review the issue and help you with the next steps.

Please include your order number, a brief description of the damage, and clear photographs showing:

  • The damaged item
  • The shipping box or mailer
  • The internal packaging
  • The shipping label

Keep the damaged item and all original packaging until our review is complete. Please do not discard the packaging or return the item before receiving instructions from support. Once we receive the required information, we will review your case and provide the appropriate next steps as quickly as possible.

06

Delivery-address Policy

Review your delivery address carefully at checkout. Contact the shop as soon as possible if a correction is needed.

07

Sizing Guidance

retro_fcb jersey sizing guide: Player Version has a fitted performance fit, Fan Version has a relaxed everyday fit, and all jerseys run small so order one size upOpen full-size sizing guide ↗

Review the product sizes and descriptions before ordering. Fit can vary by jersey style.

08

Contact Information

Add the store contact email and social links before launch.

09

Privacy Policy

Effective date: August 26, 2026

This Privacy Policy explains how retro_fcb collects, uses, shares, and protects information when you visit our website, create an account, save products, place an order, or use order tracking.

Information We Collect

  • Account information: Your name, email address, and the secure account identifier supplied by our authentication provider.
  • Order information: Products, sizes, quantities, order value, order status, shipping destination details, carrier, and tracking information.
  • Cart information: Products and sizes placed in your cart or saved for later.
  • Communications: Information you send when contacting us through Instagram or another support channel we make available.
  • Technical information: Our hosting, authentication, and security providers may process basic device, browser, IP address, cookie, and request information needed to operate and protect the website.

How We Use Information

We use information to create and secure customer accounts; remember carts and saved items; process, approve, fulfill, and track orders; provide customer service; prevent fraud and misuse; maintain the website; and comply with legal obligations.

Payments

Checkout is processed by PayPal. retro_fcb does not store full payment-card numbers or card security codes on this website. PayPal processes payment information under its own terms and privacy policy.

When We Share Information

We share information only as reasonably needed with service providers that support authentication, website hosting, data storage, payment processing, shipping, tracking, security, and customer support. We may also disclose information when required by law, to protect customers or the business, or as part of a business transfer. We do not sell customer personal information for money.

Data Retention

We retain account, cart, order, and support information for as long as needed to provide the service, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Saved carts may remain until you remove the items or ask us to delete the related account data.

Your Choices and Requests

You may update or remove cart items through your account. You may request access to, correction of, or deletion of personal information by contacting us through Instagram at @retro_fcb. Some order records may need to be retained for legal, fraud-prevention, accounting, or dispute-resolution purposes. Depending on where you live, additional privacy rights may apply.

Data Security

We use reasonable administrative and technical safeguards and limit access to customer information. No online service can guarantee absolute security, so please protect your account and notify us if you suspect unauthorized activity.

Children’s Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided information should contact us.

Changes to This Policy

We may update this policy as the store, services, or legal requirements change. The effective date above will be revised when material changes are published.

Contact

Questions or privacy requests may be sent through Instagram at @retro_fcb.

10

Terms & Conditions

Effective date: August 26, 2026

These Terms & Conditions govern your use of the retro_fcb website and your purchase of products from us. By using the website, creating an account, or submitting an order, you agree to these terms.

Accounts

You are responsible for providing accurate information and protecting access to your account. You may not use another person’s account or use the website for unlawful, fraudulent, or abusive activity. We may restrict or close access when reasonably necessary to protect customers, the business, or the website.

Products, Images, and Availability

We work to describe products, colors, sizing, condition, and availability accurately. Screen colors and product details may vary. Inventory is not guaranteed until an order is accepted. We may correct errors, update information, limit quantities, or cancel an unavailable or incorrectly listed item.

Prices and Payment

Prices are shown in U.S. dollars unless stated otherwise. Taxes, shipping, and other applicable charges may be shown during checkout. Payments are processed securely by PayPal and are also subject to PayPal’s terms. An order confirmation or payment submission does not require us to accept an order if there is a pricing error, suspected fraud, unavailable inventory, or another reasonable fulfillment problem; any applicable refund will be issued through the original payment method.

Order Status

Customer-account labels such as pending, approved, shipped, delivered, or cancelled are provided for convenience. Pending means the order is being reviewed. Approved means the order is accepted and preparing for fulfillment. Shipped means carrier information has been added. Delivered reflects the carrier or store delivery record. Tracking estimates are supplied by carriers and are not guaranteed delivery dates.

Shipping and Delivery

Customers are responsible for entering a complete and accurate delivery address. Shipping timing is an estimate and may be affected by carriers, weather, holidays, customs, incorrect addresses, or events outside our reasonable control. Risk of loss and delivery issues will be handled according to applicable law and the store’s posted shipping and damaged-product policies.

Returns, Exchanges, and Damaged Products

Returns and exchanges are governed by the Return Policy and Exchange Policy published on this website. Contact us promptly if an item arrives damaged, incorrect, or incomplete, and keep the item and packaging while the issue is reviewed.

Acceptable Use

You may not interfere with the website, attempt unauthorized access, submit false orders, misuse another person’s information, introduce harmful code, scrape the service in a disruptive manner, or use the website to violate any law or third-party right.

Intellectual Property

The retro_fcb name, website design, original text, graphics, and business materials are owned by or licensed to retro_fcb and may not be copied or commercially reused without permission. Team, league, player, payment-provider, carrier, and other third-party names or marks belong to their respective owners.

Third-Party Services

The website may link to PayPal, Instagram, carriers, and other third-party services. Their availability, content, security, terms, and privacy practices are controlled by those providers.

Disclaimers and Limitation of Liability

To the extent permitted by law, the website and its content are provided without warranties beyond those expressly stated or legally required. retro_fcb is not responsible for indirect or consequential losses arising from use of the website or third-party services. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

Changes and Contact

We may update these terms as the store or services change. Continued use after revised terms are posted means you accept the updated terms to the extent permitted by law. Questions may be sent through Instagram at @retro_fcb.